These general conditions of sale concern the purchase of products online on the website www.topluxitalia.com belonging to:

Autofix Ltd. VAT number: 200091614

 Kaloyan 1 , Biala Slatina Bulgaria

Tel. Italy +39 3395624085  ,  +39.350.974.19.53


These conditions of sale may be modified or updated at any time by Autofix and the buyer undertakes to read them before placing any order. The reference legislation for distance contracts is present in section II of Legislative Decree no. 206 of 6 September 2005. The contract will be concluded through access by the user/buyer to the website topluxitalia.com

Here, following the specified procedure, he will formulate the proposal to purchase the products. The contract is concluded upon acceptance of the order by topluxitalia.com and acceptance of the same will be communicated to the buyer via email. By submitting the order, the user implicitly declares that he has read all the information present during the purchase procedure and accepts all the general conditions contained on this page. In the event of non-acceptance of the order, topluxitalia.com undertakes to notify the buyer in a timely manner. Once the online purchase proposal has been formulated, the user must print, save an electronic copy or keep these general conditions of sale as required by Legislative Decree no. 206/2005. Any right of the purchaser to compensation for damages or compensation is denied and any contractual or extra-contractual liability is excluded for any direct or indirect damage to persons and/or things due to the total or partial non-acceptance or fulfilment of the order. All communications to topluxitalia.com must be made exclusively by e-mail.


Information relating to the exercise of the right of withdrawal A. Standard instructions on withdrawal pursuant to article 49, paragraph 4, of Legislative Decree 206/2005. Right of withdrawal You have the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal declaration sent by e-mail.

Our contact details are:


Withdrawal, return

The right of withdrawal may be exercised by the Consumer, under penalty of forfeiture, within fourteen days of receipt of the products. The right of withdrawal is exercised by sending the request by e-mail to info@topluxitalia.com

In compliance with the provisions of article 59, lett. c) and d) of the Consumer Code, the Consumer Purchaser cannot exercise the right of withdrawal for products made to measure or clearly personalized or which are likely to deteriorate or expire rapidly. Furthermore, you cannot exercise the withdrawal in relation to sealed products that do not lend themselves to being returned for hygienic reasons or connected to health protection and have been opened after delivery (Article 59 letter i) of the Consumer Code.

To protect our customers and for hygienic reasons, you can exercise the right of withdrawal only for products that can be put back on the market without endangering the health of consumers. For this reason it is not possible to return cosmetic products whose adequate conservation cannot be guaranteed.

In the event of withdrawal, the shipping costs for returning the products are to be borne entirely by the customer, which must be sent to the address received by email.


The refund will be made only upon receipt of the goods and following inspection of the product which must not have been opened or consumed, and the packages must be intact. It is therefore necessary to carefully pack the product and book the shipment, usually direct to the company headquarters.

You will have to accept, at the time of purchase, these terms to continue in the final payment phase.

We always try to accommodate the customer, so do not hesitate to contact us if you have any problems. topluxitalia.com is not liable in any way for damage or theft/loss of returned goods.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Model withdrawal form pursuant to article 49, paragraph 1, lett. h (fill in and return this form only if you wish to withdraw from the contract)



Hereby I/we (*) notify the withdrawal from my/our (*) contract of sale of the following goods/services (*)

Ordered on (*)/received on (*)


Name of the consumer(s)


Address of consumer(s)


Signature of the consumer(s) (only if this form is notified in paper version)



(*) Delete the unnecessary wording.


Effects of withdrawal

If you withdraw from this contract, you will be refunded the payment you made to us, reducing the delivery costs (and any additional costs deriving from your possible choice of a type of delivery other than the least expensive type of standard delivery offered by us ), without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not have to incur any costs as a result of such reimbursement. You are requested to return the goods or hand them over to us without undue delay and in any case within 14 days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the 14-day period has expired. The direct costs of returning the goods will be at your expense. You are only responsible for any diminished value of the goods resulting from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.